SACCIA - Sichere Kommunikation: Fünf Kernkompetenzen mit Fallbeispielen aus der pflegerischen Praxis

This book of case studies is an essential resource for nurses who want to contribute to better and safer health care. The book offers rapid access to practical solutions for critical day-to-day problem situations. Each case discussion is followed by pedagogical questions and relevant exercises to promote a better understanding of communication processes.